When a death occurs
When a death occurs many people don’t know who to contact. This will depend on where the person has died and the cause of death.
That's why it is important to have a caring professional team of people you can call upon when that time arrives. We are here for you and would consider it a privilege to offer you a no obligation service 24 hours of everyday for you to call and seek the assistance and guidance you need if you are unsure of anything at this difficult time.When a death occurs at home
When a death occurs at home, the first person you should call is your family doctor as they will usually issue the Cause of Death Certificate providing that he/she has attended the patient during the preceding three months and can confirm the cause of death.
When a death occurs in a nursing home
When a death occurs in a nursing home, the Nursing staff will contact the next of kin to notify them of the death. In most cases the attending doctor will be able issue the Cause of Death Certificate providing that he/she has attended the patient during the preceding three months and can confirm the cause of death.
When a death occurs in a hospital
When a death occurs in a hospital, the nursing staff will contact the next of kin to notify them of the death. In most cases the attending doctor will issue the Cause of Death Certificate. Your family will need to make contact with a funeral director such as Australian Federation Funeral Directors when you are ready to commence the funeral arrangements so that we can liaise with the hospital to transfer the deceased into care.
When a death occurs suddenly
When a death occurs suddenly and unexpected, accidental or a suicide, it is the doctor’s or families responsibility to notify the police. The body must not be moved or disturbed in any way without the permission of the police or coroner. The police will contact the government appointed funeral home to transfer the deceased from the place of death to the Coroner’s mortuary.
In these circumstances the Coroner investigates and determines the cause and circumstances of the death, this may possibly involve a post mortem examination. Funeral arrangements may be delayed until the necessary clearance is obtained from the Coroner.
Your family will need to make contact with a funeral director such as
Australian Federation Funeral Directors when you are ready to make the funeral arrangements so that arrangements can be made for the deceased to be taken into care.